Client protection

Your Clients Stay Your Clients

Agency-only fulfillment is an operating rule here, not a slogan. Here's exactly what that means in practice.

Confidentiality can be formalized through an NDA before any client information is shared with us.

We do not solicit or approach any client we learn about through an agency partnership, ever.

No direct contact with your clients unless your agency explicitly requests it for a specific task.

Any access we're granted is used only for the scoped work and remains under your agency's ownership.

Client data is used only to complete the work your agency assigns, not for any other purpose.

Access is returned or revoked per your instructions, and stored credentials are removed from our systems.

Why this matters

Confidentiality protects your business, not just ours

Agencies bring us their most valuable relationships. We built this policy so that trusting us with those relationships is never a risk.

FAQ

Will you ever contact our clients directly?

Only if your agency explicitly requests it for a specific task. Our default is zero direct contact with your clients.

Can we sign an NDA before sharing client details?

Yes. Confidentiality can be formalized through an NDA before any work begins.

Do you ever approach our clients to sell them services directly?

No. We do not market to local businesses and we do not solicit any client we learn about through an agency partnership.

What happens to accounts and access if we stop working together?

Access is handed back or revoked per your instructions, and any credentials we hold are removed from our systems as part of offboarding.