Quality assurance
Quality Assurance for Agency Fulfillment
Separate review gates for local SEO and web design, with one accountable owner — not a rotating cast of anonymous freelancers.
Local SEO review gates
- Pre-publish review of any public-facing GBP post
- NAP consistency check on every new citation
- Editorial QA pass on all published content
- Monthly report review before agency delivery
Web design QA checklist
- Cross-device responsive testing
- Broken-link and form-functionality checks
- Visual QA against approved design
- Technical SEO foundation check before handoff
Accountability
One owner, not a queue
Every account and project has a dedicated account manager as its single accountable owner, reachable directly through your private Slack channel. If something needs fixing, you know exactly who to contact.
Related
QA is one part of a larger operating discipline
FAQ
QA questions agency owners ask
Who is accountable if something is delivered incorrectly?
Each project or account has a dedicated account manager as its accountable owner, not a rotating queue of anonymous staff.
Is QA documented or informal?
Documented. Local SEO work passes through monthly review gates, and web design projects pass through a technical and visual QA checklist before handoff.
What happens if we find an issue after delivery?
Message your account manager in your private Slack channel. Local SEO issues are corrected in the next production cycle; web design issues are addressed within the included revision round or post-handoff support window.